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Blackberry Outage: RIM Should Compensate Users

For the second time in a week, a Blackberry outage has left North American users without access to e-mail on their handsets.

Bloomberg reports that two recent versions of Blackberry’s Messenger program could be to blame, and that Research in Motion, which makes the handsets, has released software to fix the glitches. Customers are encouraged to download the latest version if their last upgrade was after December 14.

[read the entire article at PC World.com]


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