Virtual IT™ – Managed Services
“62% of small businesses are outsourcing their IT Department. Doing this reduces IT Support costs, increases technology efficiency and reliability, and creates a stronger alliance between IT infrastructure and company goals.”
Preemo is ready to serve as your Virtual IT™ department, handling all your IT matters at a fixed monthly cost. Designed for small to medium sized business up to 100 users, we’ve proven that proactively managing your network always costs less than reacting to problems after they occur. We believe that your IT infrastructure should be a profit center for your business – not a cost center.
What Are The Benefits?
- Proactive IT Services – decrease technology risks and increase employee productivity.
- Reduce Operating Expenses – no need for costly in-house IT staff and training.
- Expert Consulting – easy access to our team for candid, professional advice.
- Eliminate Downtime – monitored backups and inclusive disaster recovery.
- Fixed, Low Monthly Fee – predicable costs you can budget and count on.
- Focus On Your Business – let us handle your ongoing IT needs, so you can focus on growth.
How Does It Work?
The first step is to schedule a Free Technology Assessment at your office. One of our experienced account executives will schedule a time to meet at your offices, review your specific needs and goals, and create a comprehensive technology plan to eliminate your current IT problems, prevent future problems, and maximize your business potential. The plan will assess your current technology needs, and outline all equipment we’ll provide support for at a fixed, monthly rate, as well as additional services such as system monitoring, vendor management, and disaster recovery. We offer three different pricing plans, as well as several optional features to fulfill all your IT needs.
24/7 Active Remote Monitoring
As part of your Virtual IT™ program, we’ll actively monitor your IT infrastructure, including:
- Servers (all platforms)
- Microsoft Exchange
- SQL Databases
- Backup Completion
- Security Risks or Intrusion
- Hard Drive Health
- Hardware Productivity
Responsive Help Desk
Should you experience a technical problem, call or email our Help Desk 24 hours a day, 7 days a week. During regular business hours, you will speak directly to a technician who can immediately begin to resolve your issue. After business hours, our expert call center will respond, and can dispatch an emergency technician as needed. A detailed Ticket is created for every matter, allowing us to document re-occurring issues and track resolution time on every issue. On average, we are able to respond to a ticket within 1 hour, and resolve most matters within 24-48 hours.
Pricing & Free Assessment
Virtual IT™ is based on a monthly agreed upon rate to handle all IT related aspects for your business. Clients are offered priority service and discounted project and on-site support rates. We offer an easy, per user and per server pricing model, that focuses on proactive IT management.
Next Step: Schedule A Free Tech Assessment
Need Immediate Support? Call 305.669.6049 or Schedule An On-Site Appointment
Need Immediate Support?
Free Technology Assessment
Our freight forwarding company relies on Preemo for ongoing IT Support, server maintenance, and integration of new components as we need. Our assigned team is prompt, professional, and clearly are properly trained in managing our company IT. We’ve reduced our expenses on IT about 20% over the last year, and seen a clear improvement in our preparedness of new technology implementation.